We provide a 100% Satisfaction Guarantee with all our products and services.

Payment

Payments can be made by Credit Card or Bacs Transfer and should be made prior to shipping.

Shipping

Bakery Mail Order: Bagels are shipped fresh for next day delivery (UK) and can be placed in a freezer for up to 3 months.

Coffee & Merchandise: Standard Shipping 2-4 days.

For details of Shipping Charges, please look at the individual sections and add it to the Shipping Charges Line. For special or international shipping rates please contact us.

Returns

If for any reason you are not happy with our product, please call or e-mail us with the nature of your complaint. You will be asked to return the item and claim a full refund of the purchase price. All items must be returned in good condition for a full refund.

Fresh and/or perishable goods could not be returned.